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Objection Handling

Handle Sales Objections Without Sounding Defensive

AI Tool: ChatGPTCategory: Sales

Get calm, honest responses to a specific objection, plus the diagnostic question to ask first.

The Prompt

Act as a sales coach who trains reps on consultative selling.

Objection I heard, in the prospect's exact words: "{{objection}}"
What we sell: {{our_offer}}
Deal context (stage, stakeholders, budget signals): {{context}}

For this objection give me:
1. Three possible real reasons behind it, ranked by likelihood
2. One diagnostic question for each reason, to find out which is true before responding
3. A response for each reason: acknowledge, reframe with evidence, then a question that moves the deal forward
4. What NOT to say, and why it backfires
5. If the objection is legitimate and we are genuinely a bad fit, how to say so and what to offer instead

Keep every response under 80 words and speakable out loud.

Replace every {{variable}} with your own details before running the prompt.

Variables to fill in

3 variables

{{objection}}required
The objection in their words.
{{our_offer}}
What you sell.
{{context}}
Deal stage and stakeholders.

Best for

  • Sales reps
  • Account managers
  • Founders